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University ombudsman

Academic year 2017-2018

University Ombudsman

The mission of the University Ombudsman is to ensure respect for the rights and freedoms of all members of the University Community and its actions are aimed at achieving the improvement of university quality in all areas and are not subject to mandatory mandates and are governed by the principles of autonomy and independence. We classify our actions in accordance with the rest of the Ombudsmen of Spanish Universities in the following sections: Mediation, complaints, consultation and others (requests for information, warnings, comments, suggestions, requests for advice, etc). 

Type Consultations/Requests Number Solved Average time
MEDIATION FILES      
A. STAMENTS      
STUDENTS 39 38 3-4 days
PDI 3 3 3-4 days
PAS 0 0 3-4 days
RELATIVES 6 6 3-4 days
B. NATURE OF THE ACTIONS      
ACADEMIC PROBLEMS 29    
FINANCIAL PROBLEMS 17    
ADMINISTRATIVE PROBLEMS 2    
ERASMUS PROBLEMS 1    
From      
SCHOOL OF HUMANITIES AND COMMUNICATION SCIENCES 7    
LAW SCHOOL 5    
SCHOOL OF ECONOMICS AND BUSINESS SCIENCES 5    
SCHOOL OF MEDICINE 13    
SCHOOL OF PHARMACY 2    
INSTITUTE OF TECHNOLOGY 7    
MASTER'S DEGREES 9