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University ombudsman

Academic year 2018-2019

UNIVERSITY OMBUDSMAN

The mission of the University Ombudsman is to ensure respect for the rights and freedoms of all members of the University Community and its actions are aimed at achieving the improvement of university quality in all areas and are not subject to a mandatory mandate and are governed by the principles of autonomy and independence. We classify our actions in accordance with the rest of the Ombudsmen of Spanish Universities in the following sections: Mediation, complaints, consultation and others (requests for information, warnings, comments, suggestions, requests for advice, etc). 

Type Consultations/Requests Number Solved Average time
Mediations 49 49 10 days
Consultations 24 24 3-4 days
Request Council 22 22 3-4 days
Others 16 16 3-4 days